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Frequently Asked Questions

What precautions do Learning Hubs take to avoid the spread of COVID-19?

Learning Hubs strictly adhere to infection control guidelines, including mask wearing, social distancing, and cohorting.


If it’s not safe for school to be open, why are Learning Hubs safe?
There are many fewer people in a Learning Hub than in a school, resulting in much lower exposure. Siblings are also cohorted together. Even so, there is always some risk. Learning Hubs exist to serve children who would not otherwise be able to participate in remote learning, within the safest possible environment. 


Can my child attend a Learning Hub on days at home under the hybrid model?

Yes, some Learning Hubs are designed to accommodate hybrid students.


Do Learning Hubs accommodate students with Special Needs, IEPs and 504 plans?

Yes, we welcome all children who are able to participate in online learning. Special needs are considered on a case by case basis.


Who are the Learning Hub staff?

Learning Hub staff serve as facilitators and provide educational support, but do not deliver instruction. They have experience creating supportive, nurturing environments for children, cleared background checks, and received appropriate training in child development, as well as health and safety protocols. However, instruction is delivered remotely by childrens’ certified New Haven Public Schools teachers and paraeducators. 


Do Learning Hubs offer academic instruction or grades?

No, academic instruction and grading are provided remotely by childrens’ certified New Haven Public Schools teachers and paraeducators. 


What are the hours of operation?

Hours vary by site. See locations and hours here.


Is transportation provided?

Unfortunately no transportation is provided. However, we make every effort to place children in Learning Hubs that are close to home, to facilitate easy drop-off and pickup.


Are meals provided?

Yes. Breakfast, lunch, and snacks are provided free of charge via the New Haven Public Schools


Is there a fee?

No. Learning Hubs are completely free for families.

How many kids are in each hub?

Learning Hubs follow OEC guidelines that allow for cohorts of up to 16 students. However, most Learning Hub cohorts are capped at 10. Each site hosts at least two cohorts, which are kept completely separate.


Are there activity breaks?

Yes. Each Learning Hub offers a range of creative and recreational activities during breaks in instruction.


Is attendance mandatory?

Yes. Children are expected to attend during all school days except for medical or family reasons explained in writing by a parent or guardian.

Don’t see your question or need further information? Email us!

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